The Fundamentals of DMAIC - One Day Workshop

This comprehensive, hands-on workshop is designed for professionals looking to understand and apply the DMAIC methodology (Define, Measure, Analyze, Improve, Control) to drive process improvements and achieve operational excellence. Participants will learn the key principles, tools, and techniques used in each phase of DMAIC to identify root causes, optimize performance, and maintain lasting improvements.

Whether you're a process improvement beginner or looking to sharpen your skills, this workshop will equip you with practical knowledge that can be applied immediately to real-world business challenges.

At the end of the workshop, participants will be able to:

• Explain the DMAIC methodology and its importance in process improvement.

• List down clear problem statements and project goals using the Define phase tools, including project charters and Voice of the Customer (VOC) analysis.

• Identify relevant performance metrics and develop effective data collection plans.